Returns & Refunds
We know our causes are great, and our impact is real, but we want you to love your Membership too. That’s why we’re putting our money where our mouth is – if we don’t save you at least 5x your Elite Membership fee in the first year, the whole thing is on us. Give us 12 months to show you how awesome we are, and if we don’t live up to the hype, we’ll issue you a full refund – no questions asked!
Returns are not accepted for items received as part of our giveaways. However, for items purchased during our Dynamic Rush, Dynamic Auction, and Dynamic Flash Sale events, returns are accepted within five days of the original delivery date, provided the items are in brand new, unopened condition.
Refunds will be issued as merchandise credit, accessible within your member account for future purchases. If you need to initiate a return, please reach out to us with your Order # from your order confirmation email.
